Technology: Page 2


  • A mobile device is used as a table kiosk with flowers and a cup of toothpicks placed right next to it.
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    Permission granted by Square
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    Sponsored by Square

    4 innovative ways businesses are using kiosks

    Kiosks offer a low-cost way for both retail and restaurant operators to deliver an enhanced customer experience.

    June 5, 2023
  • Headshot of Under Armour Founder Kevin Plank
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    The image by Dcavalli is licensed under CC BY-SA 3.0
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    The Weekly Closeout: Nike apparel returns to Macy’s, Under Armour founder sells $100M of shares

    After backing out of a wholesale partnership in 2021, Nike clothing will again be available at the department store. Meanwhile, Kevin Plank sold 16 million shares to BDT Capital Partners.

    By Retail Dive Staff • June 2, 2023
  • A person wearing light blue jeans and a yellow sweater has a credit card handy as they browse a selection of clothing on their phone. Explore the Trendline
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    Courtesy of GoodwillFinds.com
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    Trendline

    Retail Dive's outlook on 2023

    A look at retail trends and forecasting for what retailers can expect in a year of economic uncertainty.

    By Retail Dive staff
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    Ki Price via Getty Images
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    EBay expands Authenticity Guarantee to streetwear

    Items from nine brands including Supreme and Off-White are eligible, with more added at the end of September, including Adidas, Nike and Gucci.

    By June 2, 2023
  • An array of REI running shoes.
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    Courtesy of REI
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    REI launches first running shoe since the ‘70s

    The Swiftland Multi-terrain uses recycled and bio-based materials as the retailer continues to expand its running assortment. 

    By Tatiana Walk-Morris • June 2, 2023
  • A Walmart paper mailer.
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    Courtesy of Walmart
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    Walmart switching to paper mailers, rightsizing boxes to cut packaging waste

    The retail giant says it could eliminate 65 million plastic mailers by early next year.

    By Maria Rachal • June 1, 2023
  • The storefront of an Ikea in Charlotte, NC
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    Nate Delesline III/Retail Dive
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    Ikea stores owner Ingka acquires supply chain software firm

    The largest owner of Ikea stores purchased Made4Net as the company seeks to modernize its omnichannel operations. 

    By Tatiana Walk-Morris • June 1, 2023
  • Instacart
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    Retrieved from Instacart on March 02, 2021
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    Instacart begins nationwide rollout of ChatGPT search tool

    The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. 

    By Catherine Douglas Moran • May 31, 2023
  • A nude eyeshadow palette and makeup artist's tools on a marble vanity. Brushes for powder, blush, eyebrows, shadows and sponges for concealer and foundation
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    July Ko via Getty Images
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    McKinsey: Online beauty sales in the US to hit $45B by 2027

    Global e-commerce sales now exceed those of specialty retail which, in 2022, was 20% of the overall industry.

    By Howard Ruben • May 31, 2023
  • The Google logo is displayed at Google headquarters
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    Justin Sullivan/Getty Images via Getty Images
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    Inside Google’s plans for improving paid search with generative AI

    More efficient ways to produce and edit assets and ensure responses are relevant to consumers were a focus of this year’s Google Marketing Live.

    By Peter Adams • May 31, 2023
  • Digital screens in a store.
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    Courtesy of Cooler Screens
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    Kroger brings digital smart screens to 500 locations

    The grocer is adding units from Cooler Screens on the heels of a three-year pilot, with the goal of strengthening its retail media offerings. 

    By Catherine Douglas Moran • May 30, 2023
  • Images of hands and wrists with jewelry displayed on phones.
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    Courtesy of Perfect Corp.
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    Perfect Corp. debuts tool for finger, wrist measurements

    More brands and retailers have released tools to let shoppers visualize nail polish colors, shoes, clothing and other items.

    By Tatiana Walk-Morris • May 30, 2023
  • A retail worker assists a customer as they use a mobile payment device in a clothing store.
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    Permission granted by Square
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    Sponsored by Square

    The top retail trends in 2023

    Discover the top trends in the retail industry for 2023. 

    May 30, 2023
  • Zulily's webpage
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    Courtesy of Zulily
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    QVC parent company sells Zulily to investment firm

    Qurate Retail said the move will help strengthen and optimize its brand portfolio as part of a larger turnaround strategy. 

    By May 26, 2023
  • Laneige-Virtual-Store-Homepage
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    Courtesy of Laneige
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    Laneige joins virtual store trend to showcase new collection

    Powered by e-commerce platform Obsess, the store has five rooms featuring different skincare collections and brand content.

    By May 25, 2023
  • A skincare product showing before and after images of resolution improvement.
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    Courtesy of Google
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    Google debuts generative AI product imagery tool for sellers

    Product Studio allows merchants to take existing imagery and create new backdrops for it, remove backgrounds and improve image resolution.

    By Tatiana Walk-Morris • May 24, 2023
  • Cheerful clothing store owner handing a customer a shopping bag with clothing items
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    Jacob Lund via Getty Images
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    Sponsored by Google, Inc.

    The future of retail: Global trends shaping the next 5 years

    How can brands plan for the future in a disruptive economic environment? Google partnered with Kantar and Bain to analyze shopper behavior and identified four critical trends that will define the retail industry in the coming years.

    May 24, 2023
  • Piles of textiles sorted by color sit on racks and tables in a big warehouse.
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    Courtesy of ReCircled, photo credit: Emily Garrick, RA Productions
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    Textile recycling, reuse missing from FTC’s Green Guides, group says

    Companies and advocates in the textile and fashion industries are urging the Federal Trade Commission to add the issue to its ongoing workshops.

    By May 23, 2023
  • A Walmart employee handles a crate in a market fulfillment center.
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    Courtesy of Walmart
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    Walmart opens store-based fulfillment center in Arkansas

    The facility will help the retailer boost order throughput via a proprietary storage and retrieval system.

    By Max Garland • May 23, 2023
  • Simon expands in-stock product search tool to more malls

    Since launching Simon Search last June, the mall company has added it to 187 properties.

    By Tatiana Walk-Morris • May 23, 2023
  • A shopper with a shopping cart full of merchandise stands in front of a Sam's Club sign outside the store
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    Scott Olson via Getty Images
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    Sam’s Club expands self-service recycling units

    The rollout to stores in Northwest Arkansas follows a successful pilot of the units in El Paso, Texas, where the retailer diverted an estimated 200,000 pieces of loose packaging. 

    By Peyton Bigora • May 23, 2023
  • A customer uses a mobile device to make a transaction while a cashier looks on with a Square device in between them.
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    Permission granted by Square
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    Sponsored by Square

    How experiential marketing can increase loyalty

    Experiential marketing can bring your business to life and further engage your customers in ways they're seeking the most.

    May 22, 2023
  • An employee in a story holding a sku reader surrounded by clothes
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    Permission granted by Zebra
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    Sponsored by RFID4U

    Exceeding the Walmart RFID mandate

     Go beyond your retail RFID mandate and transform your operational efficiency by adopting RFID.  

    May 22, 2023
  • EBay corporate building in Berlin
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    Courtesy of EBay
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    EBay acquires tech company Certilogo to boost secondhand fashion authentication

    Certilogo uses digital tech to give consumers access to information about products and confirm their authenticity. 

    By Tatiana Walk-Morris • May 18, 2023
  • Store display of Pacsun Reserve location
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    Courtesy of Pacsun
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    Pacsun’s resale platform opens second store-within-a-store concept

    PS Reserve also debuted a collection of headwear as it opened a space inside one of the retailer's California stores.

    By May 18, 2023
  • AI
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    Userba011d64_201 via Getty Images
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    C-store retailers weigh in on automation, AI and data challenges

    While operators acknowledged these technologies can help with tasks like shift scheduling and assigning duties, some remain hesitant to go full-speed ahead.

    By Brett Dworski • May 18, 2023